Mail fail

I order my cat litter online since I don't have a car and cat litter is heavy to lug home on the T. It's worked out pretty good so far except for my last delivery. I went to pick up the box and cat litter started pouring out of it. When I opened the box the cap to the cat litter was off and there was litter all over the bottom of the box. At least the litter is still good.